CashApp

CashApp

We are excited to shared about the release of one more payment method- CashApp, which is now integrated into our platform. Hopefully, this helps make the donations transaction more seamless for your US based donors.

NOTE: 
  1. It is only available for USD currency, is only supported with Stripe transactions.
     
  2. Also CashApp is not enabled by default on your Stripe account, so those who want to make use of this please make sure to have it enabled or to communicate this to their corresponding Campaign Success manager so they can assist as needed.
  1. Given the above is taken care of, to enable this on the dashboard under Finance Tab,  please make sure to check with your Campaign success manager or CauseMatch support team, to enable this from Admin dashboard anytime; As we know, the Finance section is also available in client dashboard, only until before the page is published.
     
  2. You are responsible to test donate via Cash App from your end, also to ensure this test donation reflects on your account.
    *This is to ensure the integration has worked as intended for your Campaign page. Once test donation is done, please share the donation details via this     Donation Edit Form. Our support team will take it from there to refund the test donation amount as well as to delete it from the page.

  3. This is available for both Campaign and Donate Pages and  the setup for Donate pages is the same as that of Campaigns, and is briefed below.


How to enable CashApp on Finance section?

Please follow the steps below to see how to enable it from Finance tab, if is available on your backend. If you are unable to add this to finance side or if finance tab is not available for you, please reach your Campaign manager or support team for further assistance. 


Step 1

Navigate to the “Financials” Tab in the backend of your campaign. 




Step 2

Add the supported currency (USD) from the “Add currency” dropdown and choose “Stripe” and now add the credentials on the respective fields and at the bottom you will see that the “Enable Cash App” checkbox selected by default.

Make sure to provide valid stripe account details for this to work. 





Step 3

Now click on the “Save” button to save the changes made. Now Cash App is setup.




How does it appear on Checkout?

 
For Desktop devices - Once all the data is filled in the respective checkout fields, a popup will show up with a QR code for scanning and completing the donation. Once it is done, the thankyou popup will show up both on the desktop page and also on the device used for scanning the QR.



For Mobile devices - The user will be directed to CashApp and donation can be completed from there and once done, the thankyou page will be loaded.



In case if the donation fails, then the following error will be shown:




How it reflects on Campaign Export?


On the campaign export the Transaction id, the payment type and the payment method will be available in “TXN ID”, “SUBSCRIPTION ID”, “PAYMENT TYPE” and “PAYMENT METHOD” columns respectively as shown below.





How to identify these in Donations Dashboard?


On the donations dashboard, the Gateway and Txn ID column have been updated to show CashApp and its related details respectively.