Guidelines /Policies while sending Emails/SMS

Guidelines /Policies while sending Emails/SMS

Adapted from Google policies includes:

You agree not, and not to allow third parties or Your End Users, to use the email Services:

  • to generate or facilitate unsolicited bulk commercial emails;

  • to violate, or encourage the violation of, the legal rights of others;

  • to engage in, promote, or encourage illegal activity, including child sexual exploitation, child abuse, or terrorism or violence that can cause death, serious harm, or injury to individuals or groups of individuals;

  • for any unlawful, invasive, infringing, defamatory, or fraudulent purpose including Non-consensual Explicit Imagery (NCEI), violating intellectual property rights of others, phishing, or creating a pyramid scheme;

  • to distribute viruses, worms, Trojan horses, corrupted files, hoaxes or other items of a destructive or deceptive nature;

  • to gain unauthorized access to, disrupt, or impair the use of the Services, or the equipment used to provide the Services, by customers, authorized resellers, or other authorized users;

  • to test or reverse-engineer the Services in order to find limitations or vulnerabilities, or to evade filtering capabilities;

  • to record audio or video communications without consent if such consent is required by applicable laws and regulations

  • You are solely responsible for ensuring compliance with all applicable laws and regulations in the relevant jurisdiction(s)


More Related article to gather info on relevant Jurisdictions:


CCPA Guidelines to prevent misleading endorsements (Canadian rules)


What are taken into account as spam emails in UK

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