Tracking Abandoned Donations

Tracking Abandoned/Rescued Donations - Campaign Page


  1. Log in to your account using the username and password shared with you.


  1. Click on ‘Donations’ and select 'Abandoned Donations’.



  1. Please select your campaign from the ‘Select Campaign’ dropdown to see the abandoned donations.
  2. Click on ‘Export’ to download the list into a .csv file.




  3. Click on 'Rescued Donations' and select the donation page title from the dropdown option as shown below, to view the details.
  4. Note: When an abandoned donor makes a donation with the same amount and details, it would disappear from Abandoned Donations and would appear on Rescued Donations.







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