Email feature & Bulk emailing on Donor Connect
We are delighted to let you know about this new feature: Bulk emailing feature, which is currently available on your “Analytics Dashboard”. Read the following steps to learn more about it.
Note: Moving further, custom Emailing to Donors is a premium feature, which may be restricted within your current package. To enable this service, please check reach out to your dedicated Customer Success Manager who can share further details on the pricing.
HOW TO SEND CUSTOM EMAILS TO DONORS :
Step 1:
Navigate to Analytics Dashboard and choose a campaign from the Campaign Dropdown
Step 2:
Now scroll down to the bottom and on the Donors section you will have the option to bulk select each of the donation entries.
Step 3:
Once the donation entries are selected, the “Send Email” button would become active and clickable.
Step 4:
Click on the button and a popup would show up where you will be able to add a “Subject” and “Email Content”. 
Step 5:
You can modify the content and once done, click on the “Send Email” status to send the email to selected donation entries.
Additional Things To Know:
Now we have a new feature to send test emails to preview the emails that are being send out. Click here to check the article on how to send a test email.
Note:
A. Under the “Donations” section there is a column named “Email Status” which would show the status of the bulk emails sent out. Currently supported status are :
1. Sent
2. Pending
3. Failed
B. The default subject line and content would be similar to that of the default thank you email. But please note, that it does not automatically fetch the receipt content from the respective campaign backend.
C. Also the bulk email feature is not language specific.
D. Feel free to contact your respective Campaign manager assigned or the support team to learn more about the merge tag and fields that can be included in this email content to customize better.
B. The default subject line and content would be similar to that of the default thank you email. But please note, that it does not automatically fetch the receipt content from the respective campaign backend.
C. Also the bulk email feature is not language specific.
D. Feel free to contact your respective Campaign manager assigned or the support team to learn more about the merge tag and fields that can be included in this email content to customize better.
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