Whatsapp Messaging, now available for Peer to Peer
Along with SMS & Email feature available for Peer to Peer, we are now delighted to announce that Whatsapp facility is also added to that list.
Steps to access this feature
Please check below for more details on how to access and make use of this new feature from your dashboard.
1. Login to your dashboard using username and password.
2. After logging into your dashboard, click on "Campaign" and then select "Peer to Peer tab".
3. Select the right campaign from the dropdown & when the campaign is chosen, the "Ambassadors" will be listed below.
4. Once you have selected the Ambassadors, they will be listed below, and then you will be able to select which ambassadors you want to send SMS to by selecting the checkbox across them.
Important Note:
*It will be possible to "Select all"/"Unselect All," "Send message" and "Delete" these selected ambassadors in a bulk manner.
*The number of ambassadors chosen will also be displayed next to the "Delete" button.
*The checkbox at the top of the page will allow you to select all of the ambassadors from the first page. Hence, proceed to the next pages and select the Ambassadors from each one before proceeding to click on send message.
5. Once you click "Send Message", a popup will appear in which you can then select the email or SMS or Whatsapp feature as needed.
*To access the Whatsapp feature, click on Whatsapp option to proceed & then click on Send message to send the message to the selected ambassadors.
*The number of ambassadors chosen will also be displayed next to the "Delete" button.
*The checkbox at the top of the page will allow you to select all of the ambassadors from the first page. Hence, proceed to the next pages and select the Ambassadors from each one before proceeding to click on send message.
5. Once you click "Send Message", a popup will appear in which you can then select the email or SMS or Whatsapp feature as needed.
*To access the Whatsapp feature, click on Whatsapp option to proceed & then click on Send message to send the message to the selected ambassadors.
Things to remember:
* You cannot customize the text that will be sent to the Ambassadors. But you can do select between different language templates available from the dropdown across the Choose Template.
*At present, this is meant to be a one way messenger, as of now we do not have a way to respond back to messages if any ambassador attempt to revert on Whatsapp.
What is more interesting is that, in the upcoming days, we are looking at expanding this feature to have two way communication between campaign owner and the ambassadors directly. It is a process on the way, we will be delighted to share the updates soon once that is ready.
What is more interesting is that, in the upcoming days, we are looking at expanding this feature to have two way communication between campaign owner and the ambassadors directly. It is a process on the way, we will be delighted to share the updates soon once that is ready.
P.S. The entire process can be done from the Home tab as well (Video guide is on the way)
Check the following, for our articles on Whatsapp & SMS Feature now available for Peer to Peer:
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