MH Trust - Voucher Option
MH Trust is a British voucher system designed specifically for campaigns with GBP currency.
It supports both one-time and recurring donations, helping streamline the donation process for your supporters.
Please note that tipping feature is not available with this gateway.
This guide will walk you through the steps to enable MH Trust for your campaign:
Getting Started
Step 1: Ensure GBP is Enabled on Your Campaign Page
Before setting up MH Trust, confirm that your campaign page is configured to accept GBP (British Pounds) donations.
Step 2: Provide Required Information
To enable MH Trust, you’ll need to provide the following details. Please send the details directly to MH Trust via email at
vouchers@mhtrust.org.uk, ensuring that support@causematch.com and the Customer Success Manager are CC’d on the email:
- Charity name
- Bank details
- UK Charity number
- Campaign contact info
- Campaign URL
- Additionally copy of the client bank statement or paying-in slip showing charity name
Step 3: Complete the Compliance Form
You will also need to complete the "Charity Online Campaign Integration Application" form which is an essential step that must be completed for verification and approval from MH Trust.
This form is required to authorize payments, and MH Trust will only provide the Hash Key and ID once it has been signed and approved.
Step 4: Receive and Enable MH Trust
Once MH Trust has verified the details and processed your request, they will send a Hash Key and ID to support@causematch.com. Once we receive this information, we will update your campaign’s settings to enable the MH Trust gateway.
Key Notes:
Donation Tracking:
On the donations dashboard, donations made through MH Trust will be highlighted using the keyword “Mhtrust” under the Gateway column. The Payment Type column in donation exports will also reflect this information
The credentials provided for MH Trust will be unique to each individual campaign and page. For example, if a campaign has both English and Hebrew pages, the credentials for each language-specific page will be different.
Need Assistance?
If you encounter any issues or have questions, our support team is here to help. You can reach us through live chat or by emailing support@causematch.com. We are always happy to assist you with any aspect of your campaign.
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