Connect
Email/Whatsapp/SMS Subscribe & Unsubscribe Feature
Unsubscribe/Subscribe functionality We have added the Unsubscribe option that allows users to opt-out of receiving Emails as well as SMS/WhatsApp messages from our platform. Note: The Unsubscribe functionality works only for ‘Donor Connect’ and ...
SMS Character limit
Single SMS message technically supports up to 160 characters, or up to 70 if the message contains one or more Unicode characters (such as emoji or Chinese characters). However, modern phones and mobile networks support message concatenation, which ...
Guidelines /Policies while sending Emails/SMS
Adapted from Google policies includes: You agree not, and not to allow third parties or Your End Users, to use the email Services: to generate or facilitate unsolicited bulk commercial emails; to violate, or encourage the violation of, the legal ...
Autofill Merge tag
Now you can ask your old donor to donate to your new campaign, with this new Merge tag, which make it more easier for the donor to fill in the details. By adding this new merge tag - {{AUTOFILL_QUERY}} to your donor email, you will be enable to send ...
Message Analytics: Your Personal Guide to Understanding Campaign Insights
Message Analytics is a dynamic feature designed for you to effortlessly track and analyze statistics across various messaging platforms, including Email, SMS, and WhatsApp. This guide is tailored to help you navigate and maximize the benefits of the ...
SMS Feature - Donor Connect
Bulk SMS sending feature for Donors We are now delighted to announce that SMS feature is available for Donors as well, as a part of Donor Connect Note: SMS messaging to Donors is a premium feature, which may be restricted within your current package. ...
Whatsapp Messaging, now available for Donors
We are now delighted to announce that Whatsapp feature is available for Donors as well. Note: Whatsapp messaging to Donors is a premium feature, which may be restricted within your current package. Click here to check the pricing in detail. In order ...
Number Routing Is Available Now!
We now have enabled the Number Routing feature, so that all messages be reverted to the corresponding point person from Organization. Using Messaging feature you can send out messages to different layer-items(for example ambassadors) from our ...
Email feature & Bulk emailing on Donor Connect
We are delighted to let you know about this new feature: Bulk emailing feature, which is currently available on your “Analytics Dashboard”. Read the following steps to learn more about it. Note: Moving further, custom Emailing to Donors is a premium ...
Popular Articles
Graphic Guidelines
Overview In addition to your story, matching graphics will propel your donors to give, give now, and give a lot! You can use our designers or your own in-house team. The goal is to evoke the emotion of your campaign's story and compliment your ...
Campaign Copy & Messaging
Overview On the face of it, writing a campaign copy is an easy task. You have an "About Section" on your website-- what more could you need? Well, as it turns out, writing for a campaign is an extremely different endeavor than just any writing ...
How to edit donations
Login to your account using the username and password shared with you. Click on 'Campaigns' under that click on ‘Donations’ and select ‘All Donations’. This will take you to a new page, from the dropdown select the campaign to which the donation was ...
How to move a donation to a team/community
Once you log in to the dashboard, go to "Campaigns", then "Donations" on the left-hand side and click on "All Donations" as shown below. This will take you to a new page, from the "Select Campaign" dropdown select the campaign to which the donation ...
Export a Donation Report
Login to your account using the username and password shared with you. Click on 'Campaigns', then on ‘Donations’ and select ‘All Donations Please select the campaign from the ‘Select campaign’ dropdown: Once the campaign is selected, click on "Select ...